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Caller of the Day Offer

Terms & Conditions

Caller of the Day Offer - T&C

  1. The ‘Caller of the Day Offer’ (the “Offer”) is being offered by Reliance Communications International Inc. (RCII) and is available for prospective Customers of Reliance Global Call service (the "Service"), who are registered for the Prepaid Service or does the registration for the Prepaid Service during the Offer Period by selecting USA as a country at the time of registration (the “eligible subscribers”).
  2. The Offer shall be valid from the date of launch of the Offer till 31st March 2020(12:00 hrs GMT) (Both days are inclusive) (the “Offer Period”).
  3. The term ‘Caller of the Day Offer’ as used in these terms and conditions is only to signify the purpose and availments associated to the eligible subscribers.
  4. The Offer is applicable for Prepaid Customers only. The Offer is available to the Prepaid Customers (as defined hereinafter) The Prepaid Customers means (i). The prepaid customers who registers for the Service during the Offer period (the “New Prepaid Customers”), and (ii). The prepaid customers for the Service existing as on 1st March 2012 (12:00 hrs GMT) (the “Existing Prepaid Customers”).The New Prepaid Customers & Existing Prepaid Customers are collectively called as “Prepaid Customers”. This Offer will not be applicable to the registration done for Prepaid Service after the completion of the Offer Period and to those Prepaid Customers who have applied for chargeback in the past.
  5. Pay After Use Customers shall not be eligible for the Offer.
  6. The Prepaid Customers with (i) the highest cumulative minutes of calling in a day from Monday to Friday will be selected as a Caller of the Day and shall be entitled to a onetime benefit of 60 minutes of Additional Talk Time. The equivalent value of Additional Talk time is USD 1.20. (ii)  The highest cumulative minutes of calling in a day from Saturday to Sunday will be selected as a Caller of the Day and shall be entitled to a onetime benefit of 60 minutes of Additional Talk Time. The equivalent value of Additional Talk time is USD 1.20.  The selection shall be the sole discretion of RCII. The equivalent value of Additional Talk time will be credited to such Caller of the Day’s account within 48 hours of the successful declaration as Caller of the Day
  7. The equivalent value of Additional Talk time is calculated based on the rates for calling to India from USA using the Toll Access numbers i.e. 2.00 ¢ per minute [(Simply Reliance Plan)] prevailing at the time of launch of the Offer.
  8. A customer once declared as ‘Caller of the Day’ shall not be eligible for the offer benefits for more than once a week and also shall not eligible for consolation prize. To clarify doubts, a customer declared a winner on 1st January 2012, will be considered in the Offer only after a week, i.e. from 8th January 2012 onwards. Similarly, Customer declared as Caller of the Day on 1st January 2012, shall not be eligible for the consolation prize declared for the duration 1st to 15th January 2012.
  9. The winner will be notified via an email and weekly updates of the list of winners shall be made available on RGC Facebook page
  10. The beneficiary hereby understands and gives his/her irrevocable consent for personal information submitted to RCII to be used for this specific Offer or any other offer introduced by RCII in future. Except where prohibited, participation in the Offer constitutes beneficiary's consent to RCII and its agents use of beneficiary's name, likeliness, photograph, voice, opinions and/or hometown in any media, worldwide, without further payment, notification in any form verbal or written or consideration.
  11. The Reliance Global Call customer is bound by the terms and conditions of the Reliance Global Call Customer Service Agreement (CSA) as amended from time to time, which the customer will or has agreed to upon registering for the Service.
  12. All incidental costs, taxes and levies related to the Offer will be borne by the eligible subscribers.
  13. In order to participate in the Offer, the eligible subscriber must complete all additional requirements as may be required by RCII.
  14. The completion of the call depends upon various things including but not limited to Network Availability, Third Party Network, Network of the Local Service Provider from where the call is initiated, Network of the Service Provider where the call is terminated, Network Availability at the place of calling party and/or Network availability at the place of call receiving party, and so on. Under no circumstances shall RCII be held liable for any failure or disruption or disconnection (including early disconnection, pre matured disconnection) of the call, call drop, call not matured, call could not be connected, unable to call the desired destination number, interrupted voice quality, completeness of the call etc. The Prepaid Customers and the Pay After Use Customers hereby agree to indemnify and save RCII, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis), which may arise directly or indirectly (i) from the use of a Additional Talk Time, (ii) from the breach of any of the obligations, the terms and conditions of this Agreement or any warranties and representations made to RCII, by the Customers, (iii) as a result of any claims asserted by third parties relating to the Offer. RCII reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the Customers, in which event the Customers shall cooperate with RCII, in asserting any available defenses.
  15. Limitation of Liability:
    RCII shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, strict liability or otherwise or any other damages resulting from any of the following: 
    •           the use or the inability to use the Service;
    •           any defect in the Offer/Service;
    •           any breach of the terms and conditions hereof.
  16. RCII reserves the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify the Offer at its sole discretion as may be required by business requirements or governmental authorities and all such changes shall be binding on the eligible subscribers without prior communication / notice to the eligible subscribers.
  17. The Offer is neither assignable nor transferable under any circumstances. No substitution nor exchange or redemption of free talk time for an equivalent cash amount shall be provided under any circumstances. This Offer cannot be requested / combined with any other Offer or promotion made by RCII.
  18. The complaint/claim/dispute regarding the Offer should be made within 15 days of availing the Offer. No complaint/claim/dispute will be accepted and entertained in connection with the Offer after 15 days of the date of registration. RCII shall not be held responsible for non-acceptance and non-entertainment of the complaint/claim/dispute. 
  19. Once the Offer is availed, the amount of registration is not refundable and shall not be refunded under any circumstances and the Prepaid Customers shall not initiate any chargeback for the amount of registration/recharge, in case the same is done all the charges related to the chargeback will be borne exclusively by the Prepaid Customers
  20. Upon your registration for the Reliance Global Call Service, (i) these terms and conditions will be deemed to be a part of the Reliance Global Call CSA and (ii) you will be bound by the other terms and conditions of the Reliance Global Call CSA.
  21. The decision of RCII in regard to the Offer and/or selection of Caller of the Day shall be final and binding and is non-contestable.
  22. RCII reserves the right to withdraw and/or alter any of terms and conditions of the Offer at any time without prior notice.
  23. All disputes shall be subject to the exclusive jurisdiction of the courts in New York.