Dear Customer, As per Telecom Regulatory Authority of India guidelines, calling rates to India have been revised w.e.f 01st May 2020, for details please log on to the website www.relianceglobalcall.com.
Dear Customer, As per Telecom Regulatory Authority of India guidelines, calling rates to India have been revised w.e.f 01st May 2020, for details please log on to the website www.relianceglobalcall.com.

Frequently Asked Questions

Get your queries answered here


Our Services

Reliance Global Call is the best international calling cards service offering calls to over 200 countries across the globe at unbelievably low calling rates. With over 2.5 million happy phone card customers spread over across USA, UK, Canada, Europe, Australia, Singapore, New Zealand and Hong Kong. Reliance Global Call helps you to connect to your friends, family and associates across the globe conveniently and at cheapest available international calling rates.

Now you can enjoy

  • Unmatched voice clarity on international calls with our own seamless global network, a highly reliable, fiber-optic network that we own and manage, providing seamless connectivity between five continents with maximum control over service cost and quality.
  • Easy accessibility – online registration & recharge and available in 14 countries in prepaid flavor
  • Easy to use – mobile application for one touch dialing, speed dial and a host of innovative features and applications.
  • Call from any mobile

So if you are calling needs are to make international call from India to USA or call from India to China etc Reliance Global Call is the answer

Reliance Global Call is a unique application for making long distance international calls from your mobile device with a single click. Make international calls to anyone across the globe using this app. You can access your phone book contacts, create favorite contacts, access call logs or dial manually on the application dial pad.

Instant Pay

You can recharge your Reliance Global Call account through:

A) Reliance Global Call website
B) Via Instant Pay

A) Reliance Global Call website

  • Log on to www.relianceglobalcall.com
  • Enter your Reliance Global Call User ID and PIN in the login box on the right hand side corner of the homepage.
  • Click 'Recharge'. You have now reached your Balance & Recharge page
  • Select the amount you wish to recharge with.
  • Click on 'Submit'
  • Click on ‘Confirm Payment’ once the page gets refreshed.
  • Enter your credit/debit card details and submit.

B) Via Instant Pay

  • Log on to www.relianceglobalcall.com
  • Click on the ‘Instant Pay’
  • Enter only User ID (Registered Number1 including country code)
  • For confirmation your name will auto-populated
  • Select the amount you wish to recharge with & enter credit card detail.
  • Click on ‘Submit’.
  • Payment receipt page will be presented and Confirmation email will be sent to your registered Email ID

Our Call Rates

Reliance Global Call offers highly competitive international calling card rates to over 200 destinations across the globe

For information on our calling rates, click here.

Please note: Pulse rounding is of 60 seconds

Yes. The International calling rates displayed on Reliance Global Call rates page are inclusive of applicable taxes. To know the taxes click here. The tax is dependent on your country of registration and not on the calling origin or destination.

Access Number

You can access our international call service by dialing our toll free number from any Mobile.

You can also speed dial your international contacts with multiple easy access features we offer including our mobile application. To know our toll free access number click here.

To know the applicable calling rates for calls made using our Service access number, click here.

Calls from India to Singapore have a different call rate as compared to the calls from USA to Canada or UK to Singapore

You can make international calls using Reliance Global Call from any Reliance landline (FWP/ Wire line), mobile and PCO phones.

Sign Up for Reliance Global Call

You can Sign Up for Reliance Global Call international calling service through:

A. SMS Exclusively for Reliance Subscriber
B. website
A) To Sign Up through SMS,
  • Send ‘RWC Y’ to 51234 from your Reliance phone.
  • You will receive an acknowledgement SMS.
  • Within 24 hours, you will receive an SMS confirming your User ID and PIN.
B) To Sign Up through our website;
  • Log on to www.relianceglobalcall.com
  • Click on the ‘Sign Up’ tab on the right hand side corner of the webpage.
  • Select the country from which you will be using the Reliance Global Call service.
  • Enter your name and contact details – address, email and phone number.
  • Enter the phone numbers & their type from which you will be making most of your calls.
  • Select the talktime amount you want to buy.
  • Verify the confirmation code as shown in the box and Click on ‘Submit’.
  • Select the check box agreeing to the Terms & Conditions.
  • Click on ‘Register’ once the page gets refreshed.
  • Enter your credit/debit card details and submit.

You can recharge your Reliance Global Call account through:

A. Reliance Global Call website
  • Log on to www.relianceglobalcall.com
  • Enter your Reliance Global Call User ID and PIN in the login box on the right hand side corner of the homepage.
  • Click ‘Recharge’. You have now reached your Balance & Recharge page
  • Select the amount you wish to recharge with.
  • Click on ‘Submit’.
  • Click on ‘Confirm Payment’ once the page gets refreshed.
  • Enter your credit/debit card details and submit.

Post successful registration, your Reliance Global Call account will be activated within one hour of the subscription. You can then use the service from any mobile phone.

Registering your phone numbers with us gives you the convenience of enjoying PINless dialing which enables you to make international calls without validating your 4 digit PIN.

Simply dial the Toll Free number and follow the voice prompts to enter the destination number.

In a few cases where your local exchange carrier does not provide us with the Caller Line Identification you may be asked to enter your registered phone number (including country code) and PIN even when dialing from a registered phone number.

You must make sure that the caller ID number (Calling Line Identity or A-Number Identity) is activated on the phone line that you have registered with Reliance Global Call. It is recommended that only a secure phone line is registered - that is, a number that is not publicly shared.

You should also avoid registering shared phones such as a common dormitory phone or other shared phones.

You can register your home phone, your cellular phone, as well as an office phone as long as it is a private line.

Reliance Global Call extends you the facility of registering up to a maximum of 4 phone numbers under one account for making international calls. We provide family account which will help you to register 4 phone numbers under same account.

Currently, we are not supporting non secure phone line.

Many offices use a PBX for making and receiving phone calls. If -you are on a PBX generally when you have to dial a number (ex. 9) to get an outside line. These types of systems generally use different phone numbers to make outgoing calls. Therefore, when a customer makes a call from a PBX number, Reliance Global Call is unable to identify that user and you will be required to enter your registered personal phone number followed by your 4-digit PIN.

Please do not register a hotel or a hostel number for your security.

Reliance Global Call does not force you into any time commitment. There is no cancellation fee associated with our services.

Making Calls

To make international calls using Reliance Global Call, follow the steps given below; –

  • Dial the Toll Free number 1802-107
  • Enter your registered phone number1 (Prefixed with your country code) followed by your 4 digit PIN2
    • Only when making calls from unregistered phone number
    • Skip if PINless dialing is enabled.
  • Enter the destination number you wish to call starting with the country code.
    • Do not dial international access code.

No. You cannot access Reliance Global Call service through VoIP by dialing our toll free numbers..

My Account

Log on to our website www.relianceglobalcall.com and enter your User ID and PIN to login to your account.

Please ensure that the user id entered is prefixed with the country code.

Example: If you have registered from India with the number 918662540099 then your user id would be 918662540099.

Please navigate to your Account Profile from My Account page to edit your registered phone numbers.

Note: Your Primary registered number cannot be edited.

No. You cannot access Reliance Global Call service through VoIP by dialing our toll free numbers..

Please navigate to your Account Profile from My Account page to edit your contact address.

You can change your User ID in 2 easy steps:

Step 1: Login to your account and Click on ‘Settings’

Step 2: To Change your User ID, Go to the option ‘Change User ID’ and then -

Enter the current User ID and the PIN

Enter your New User ID (mobile number) and click ‘Submit’

The system will generate a new PIN and send it via SMS to your new registered mobile number.

Validate your new User ID and PIN and continue using Reliance Global Call

Yes, Reliance Global Call can be used without internet

No, you cannot transfer the account registered by you to any other person.

Please write to our Customer Care help desk to edit your email address from your registered email Id.

Yes. If you are a customer of our service you will have confidential access to your usage information - for the 30 days only - on the Website under "My Account - Balance and Recharge click on “Current Usage”.

Digit PIN

To retrieve your PIN, click on the option ‘Forgot PIN’ (embed link). Click on the "Forgot PIN?" icon just below the Customer Login screen. Enter your User ID and registered Email address for authentication.

The PIN will be sent via SMS to your registered mobile number.

Please navigate to Change PIN section from My Account page to edit your PIN.

Once you have requested a PIN change, your new PIN will be sent via SMS to your registered mobile number. Please note, that our customer service representatives are not authorized to give your PIN on the phone for security reasons.

If you suspect that someone else has unauthorized access to your account, you need to change your PIN immediately. Please navigate to Change PIN section from My Account page or, write to our Customer Care help desk to edit your PIN.

Please protect the privacy of your account at all times and do not share your PIN with anyone else.

FAQs



Our Services

Reliance Global Call is the best international calling cards service offering calls to over 200 countries across the globe at unbelievably low calling rates. With over 2.5 million happy phone card customers spread over across USA, UK, Canada, Europe, Australia, Singapore, New Zealand and Hong Kong. Reliance Global Call helps you to connect to your friends, family and associates across the globe conveniently and at cheapest available international calling rates.

Now you can enjoy

  • Unmatched voice clarity on international calls with our own seamless global network, a highly reliable, fiber-optic network that we own and manage, providing seamless connectivity between five continents with maximum control over service cost and quality.
  • Easy accessibility – online registration & recharge and available in 14 countries in prepaid flavor
  • Easy to use – mobile application for one touch dialing, speed dial and a host of innovative features and applications.
  • Call from any mobile

So if you are calling needs are to make international call from India to USA or call from India to China etc Reliance Global Call is the answer

Reliance Global Call is a unique application for making long distance international calls from your mobile device with a single click. Make international calls to anyone across the globe using this app. You can access your phone book contacts, create favorite contacts, access call logs or dial manually on the application dial pad.

Instant Pay

You can recharge your Reliance Global Call account through:

A) Reliance Global Call website
B) Via Instant Pay

A) Reliance Global Call website

  • Log on to www.relianceglobalcall.com
  • Enter your Reliance Global Call User ID and PIN in the login box on the right hand side corner of the homepage.
  • Click 'Recharge'. You have now reached your Balance & Recharge page
  • Select the amount you wish to recharge with.
  • Click on 'Submit'
  • Click on ‘Confirm Payment’ once the page gets refreshed.
  • Enter your credit/debit card details and submit.

B) Via Instant Pay

  • Log on to www.relianceglobalcall.com
  • Click on the ‘Instant Pay’
  • Enter only User ID (Registered Number1 including country code)
  • For confirmation your name will auto-populated
  • Select the amount you wish to recharge with & enter credit card detail.
  • Click on ‘Submit’.
  • Payment receipt page will be presented and Confirmation email will be sent to your registered Email ID

Our Call Rates

Reliance Global Call offers highly competitive international calling card rates to over 200 destinations across the globe

For information on our calling rates, click here.

Please note: Pulse rounding is of 60 seconds

Yes. The International calling rates displayed on Reliance Global Call rates page are inclusive of applicable taxes. To know the taxes click here. The tax is dependent on your country of registration and not on the calling origin or destination.

Access Number

You can access our international call service by dialing our toll free number from any Mobile.

You can also speed dial your international contacts with multiple easy access features we offer including our mobile application. To know our toll free access number click here.

To know the applicable calling rates for calls made using our Service access number, click here.

Calls from India to Singapore have a different call rate as compared to the calls from USA to Canada or UK to Singapore

You can make international calls using Reliance Global Call from any Reliance landline (FWP/ Wire line), mobile and PCO phones.

Sign Up for Reliance Global Call

You can Sign Up for Reliance Global Call international calling service through:

A. SMS Exclusively for Reliance Subscriber
B. website
A) To Sign Up through SMS,
  • Send ‘RWC Y’ to 51234 from your Reliance phone.
  • You will receive an acknowledgement SMS.
  • Within 24 hours, you will receive an SMS confirming your User ID and PIN.
B) To Sign Up through our website;
  • Log on to www.relianceglobalcall.com
  • Click on the ‘Sign Up’ tab on the right hand side corner of the webpage.
  • Select the country from which you will be using the Reliance Global Call service.
  • Enter your name and contact details – address, email and phone number.
  • Enter the phone numbers & their type from which you will be making most of your calls.
  • Select the talktime amount you want to buy.
  • Verify the confirmation code as shown in the box and Click on ‘Submit’.
  • Select the check box agreeing to the Terms & Conditions.
  • Click on ‘Register’ once the page gets refreshed.
  • Enter your credit/debit card details and submit.

You can recharge your Reliance Global Call account through:

A. Reliance Global Call website
  • Log on to www.relianceglobalcall.com
  • Enter your Reliance Global Call User ID and PIN in the login box on the right hand side corner of the homepage.
  • Click ‘Recharge’. You have now reached your Balance & Recharge page
  • Select the amount you wish to recharge with.
  • Click on ‘Submit’.
  • Click on ‘Confirm Payment’ once the page gets refreshed.
  • Enter your credit/debit card details and submit.

Post successful registration, your Reliance Global Call account will be activated within one hour of the subscription. You can then use the service from any mobile phone.

Registering your phone numbers with us gives you the convenience of enjoying PINless dialing which enables you to make international calls without validating your 4 digit PIN.

Simply dial the Toll Free number and follow the voice prompts to enter the destination number.

In a few cases where your local exchange carrier does not provide us with the Caller Line Identification you may be asked to enter your registered phone number (including country code) and PIN even when dialing from a registered phone number.

You must make sure that the caller ID number (Calling Line Identity or A-Number Identity) is activated on the phone line that you have registered with Reliance Global Call. It is recommended that only a secure phone line is registered - that is, a number that is not publicly shared.

You should also avoid registering shared phones such as a common dormitory phone or other shared phones.

You can register your home phone, your cellular phone, as well as an office phone as long as it is a private line.

Reliance Global Call extends you the facility of registering up to a maximum of 4 phone numbers under one account for making international calls. We provide family account which will help you to register 4 phone numbers under same account.

Currently, we are not supporting non secure phone line.

Many offices use a PBX for making and receiving phone calls. If -you are on a PBX generally when you have to dial a number (ex. 9) to get an outside line. These types of systems generally use different phone numbers to make outgoing calls. Therefore, when a customer makes a call from a PBX number, Reliance Global Call is unable to identify that user and you will be required to enter your registered personal phone number followed by your 4-digit PIN.

Please do not register a hotel or a hostel number for your security.

Reliance Global Call does not force you into any time commitment. There is no cancellation fee associated with our services.

Making Calls

To make international calls using Reliance Global Call, follow the steps given below; –

  • Dial the Toll Free number 1802-107
  • Enter your registered phone number1 (Prefixed with your country code) followed by your 4 digit PIN2
    • Only when making calls from unregistered phone number
    • Skip if PINless dialing is enabled.
  • Enter the destination number you wish to call starting with the country code.
    • Do not dial international access code.

No. You cannot access Reliance Global Call service through VoIP by dialing our toll free numbers..

My Account

Log on to our website www.relianceglobalcall.com and enter your User ID and PIN to login to your account.

Please ensure that the user id entered is prefixed with the country code.

Example: If you have registered from India with the number 918662540099 then your user id would be 918662540099.

Please navigate to your Account Profile from My Account page to edit your registered phone numbers.

Note: Your Primary registered number cannot be edited.

No. You cannot access Reliance Global Call service through VoIP by dialing our toll free numbers..

Please navigate to your Account Profile from My Account page to edit your contact address.

You can change your User ID in 2 easy steps:

Step 1: Login to your account and Click on ‘Settings’

Step 2: To Change your User ID, Go to the option ‘Change User ID’ and then -

Enter the current User ID and the PIN

Enter your New User ID (mobile number) and click ‘Submit’

The system will generate a new PIN and send it via SMS to your new registered mobile number.

Validate your new User ID and PIN and continue using Reliance Global Call

Yes, Reliance Global Call can be used without internet

No, you cannot transfer the account registered by you to any other person.

Please write to our Customer Care help desk to edit your email address from your registered email Id.

Yes. If you are a customer of our service you will have confidential access to your usage information - for the 30 days only - on the Website under "My Account - Balance and Recharge click on “Current Usage”.

Digit PIN

To retrieve your PIN, click on the option ‘Forgot PIN’ (embed link). Click on the "Forgot PIN?" icon just below the Customer Login screen. Enter your User ID and registered Email address for authentication.

The PIN will be sent via SMS to your registered mobile number.

Please navigate to Change PIN section from My Account page to edit your PIN.

Once you have requested a PIN change, your new PIN will be sent via SMS to your registered mobile number. Please note, that our customer service representatives are not authorized to give your PIN on the phone for security reasons.

If you suspect that someone else has unauthorized access to your account, you need to change your PIN immediately. Please navigate to Change PIN section from My Account page or, write to our Customer Care help desk to edit your PIN.

Please protect the privacy of your account at all times and do not share your PIN with anyone else.