International Calling Card - SpeakO Countries

Reliance Global Call App PC application helps you to make Free International VoIP calls across the world. You can use this app to make the calls using your Desktop/ /laptop. Make free calls to other Reliance Global Call App users from anywhere; And the best part is that you can even make cheap international calls to your contacts across the globe using this Free to Download app. Reliance Global Call App PC App is currently available for Windows and Mac users.

2. What are the minimum requirements for Reliance Global Call App PC App?

Minimum system requirements for using Reliance Global Call App are:

Operating Systems:

Windows 8, 7, Vista, XP, NT or 2000 (We do not support Windows 95/98/Me and Linux systems)

MAC OS X version Leopard 10.5.X and above

System Level:

At least 256MB RAM

A microphone, sound card, and speakers

Intel Pentium-class processor (1.0GHz or higher)

A non-proxy connection to the Internet

Internet Explorer (version 6.0 or later), Safari for MAC

While other kinds of internet connections can be used, a broadband Internet connection is recommended

3. Can I add contacts in Reliance Global Call App PC App?

Yes but currently Reliance Global Call App PC app contacts doesn’t sync with you mobile contacts as we do not store your mobile contacts on our servers

Though RELIANCE GLOBAL CALL contacts from your mobile app will be identified and displayed on PC app as well.

4. Can I make calls from Reliance Global Call App PC app to Reliance Global Call App Mobile App or vice versa?

Yes, you can enjoy free App to App Calling experience with Reliance Global Call App, irrespective of the device you are using.

5. Can I update my status on the Reliance Global Call App PC App? Can my contacts view my status?

Yes, you can update your status. All the Reliance Global Call App users added in your address book will be able to view your status and they can even call you for free. Enjoy Free App to App calling and that too with best call quality.

6. Can I upload my profile picture from Reliance Global Call App PC App?

Yes, you can upload your profile picture through the app. Click on the profile picture icon to upload a picture from your PC Gallery/storage or click a picture from Camera.

7. How can I change my ringtone?

We offer you personalized caller tone for Reliance Global Call App for your different moods, click on the “Actions” tab and then select the “change ring-tone” option. Here you can select a music file (mp3, wav or midi) from your computer and press OK to set the music as your customized ring-tone.

Calling and Instant Messaging

1. How do I make a call with Reliance Global Call App PC App?

Its really simple to make international VoIP calls on landlines and mobile phones!!! – directly dial the international number from Reliance Global Call Application dial pad. You can also dial from phone book entries saved in the PC Application.

To make calls to other Reliance Global Call App users, select the particular contact and click on calling icon. You can also right click a contact and select the Call option from the various options displayed.

2. Do I need to add country code and area code while making a call?

Its just like any other call to make an international/local from your Reliance Global Call App.

Directly dial the number from the dial pad, you need to dial the phone number along with country code followed by area code.

If you want to directly call from the phone book, please make sure that contacts are saved with appropriate country and area codes.

Enjoy seamless connectivity with and without the internet. Even while travelling.

3. How can I find out the call rates to various countries?

We are not expensive at all.However, our rates are the same regardless of where you place the call from using Reliance Global Call. We offer the cheapest call rates for international calling.
Please visit call rates(Click Here) section of the website

4. Can I block users from whom I do not wish to receive calls?

Yes, we know sometimes it’s necessary to block the ones who are intrusive. You can click on the contact who you wish to block, go to contact profile and press block. You will not receive calls or messages from the blocked contact on Reliance Global Call App.

To unblock a contact, simply click on the ‘Contact’ in ‘Contacts Section’ and press unblock.

5. Can I send instant messages using Reliance Global Call App PC App?

We know Instant Messaging is integral part of our day to day life’s. Reliance Global Call App offers you this as additional feature, send Instant messages to other Reliance Global Call App contacts.

Note: If the contact is offline, the message is delivered to the recipient as soon as she/he logs in.

6. I closed my chat by mistake in the between a chat session, can I view my chat history.

Yes, it’s very easy. You can view the chat history for the same login session. Initiate the chat again with the same user and all you chat details will be there.

7. Can I send IMs to my friends using Google Talk/Facebook or any other messenger?

No, this feature is exclusive for our Reliance Global Call App mobile application. Hence, to do that you need to download and activate our mobile application.

8. Can I send an SMS from my PC to any fixed line or mobile?

This function is currently not available with Reliance Global Call App. If you need this function, share your views in Feedback Section in our website.

9. Can I use the App while roaming?

Yes, this is specially for you as the roaming charges can be really high with others. With Reliance Global Call App you can make your international calls at cheap calling rates even on roaming.

Conference Calling and Video Call

1. Can I make conference calls using Reliance Global Call App PC App?

Yes, you can make conference calls using Reliance Global Call App PC App. You can connect up to 3 calls at the same time.

2. How can I start conferencing?

With Reliance Global Call App you can converse with more than one person at the same time through our conference calling feature. You can add people to conference by simply pressing 'Add Call' and repeat the action to add more people. Up to 3 people can join the conference besides the initiator of the conference call. Conference Call feature is available for audio calls only.

Please Note: The conference button appears when a minimum of 2 calls are connected. Also, you can take only one active phone call in conference in a single session the other 4 calls can only be App to App Calls.

The 'start conference' button changes into stop conference button once a conference call has been initiated. Click the stop conference button to discontinue the ongoing conference call.

3. How can I remove a participant from an ongoing conference call?

To remove a participant from an ongoing conference call, click the hang call icon to remove a contact you had put in conference. The rest of the contacts will remain on conference and you can continue talking to them. You can click the add contact button to put the removed contact in conference again.

The conference automatically stops if you keep removing the participants from the conference until just one call is left in the conference.

4. Can I make Video Calls using Reliance Global Call App PC App?

Yes. Video Calling is offered for FREE between Reliance Global Call App Users. Choose contact to call and click Video Call symbol to initiate the video call

Note – Video Calling can be carried out only between two Reliance Global Call App Contacts who are online anywhere in the world Currently, we don't support conference facility with video call.

5. Can I start video call during an audio call with the same contact?

Yes, Click on switch to audio and your call will be converted to audi call from video.

6. Is it necessary to have a webcam to make and receive video calls on Reliance Global Call App?

Yes, you need a webcam to make and receive video calls. Hence, all the parties involved in a video call need a webcam installed and active before they start a video call.

7. What are the charges for making video calls through Reliance Global Call App PC App?

Video calling is a complimentary feature that does not cost you anything extra. Video call can be made with Reliance Global Call App contacts only.

8. Can I make simultaneous video calls?

As of now we are supporting only one video call at a point of time.

Troubleshooting and Support

1. I have changed my PIN from the portal. Will this get reflected automatically in Reliance Global Call App PC App?

No, that will not happen automatically. Reliance Global Call App requires a logoff and re-login with new pin.

2. Can I sign in automatically to Reliance Global Call App?

Yes!! You can enable the sign in automatically by opting for ‘Sign-in automatically’ option before logging in.

3. When I am trying to call a particular number it is showing “This Call is blocked”, why is that?

Reliance Global Call App does not support calls to all phone numbers in every country. Some of the special numbers are blocked due to guidelines of the country or internal policies and cannot be reached using Reliance Global Call App.

4. Why does Reliance Global Call App crash on my PC?

Reliance Global Call App may crash due to outdated software drivers, Operating System issues or application in compatibilities. Make sure your system settings are updated and match with minimum system requirements specified mentioned here.

5. I am getting an error “Reliance Global Call App server not responding” while signing in to the Reliance Global Call App PC app. What should I do?

Kindly check your internet connection settings and try signing in again. Please make sure you are not behind firewall/proxy which prevents the PC app from connecting to the internet.
In case you are still facing an issue, please contact customer care.

6. Why am I getting disconnected during my call to a phone?

Kindly check your internet connection to make sure that there is enough bandwidth for voice and video to be carried. In case you are still facing an issue, please contact customer care.

7. Why am I unable to make or receive video calls?

Check for two things immediately

Please check if your webcam is connected and is functional.

Kindly ensure that your connection is through a public IP. Reliance Global Call App services are not available through private networks. {The status of the IP address allocated to you can be provided by your Internet Service Provider}

In case you are still facing an issue, please contact our 24x7 customer care

8. What should I do if only one way sound is audible?

To avoid this issue make sure that your device volume is proper and check that the microphone is NOT mute even by mistake.

You may have incorrect sound settings. Check your sound card manual for correct settings of the sound device.

In case you are still facing an issue, please contact our 24x7 customer care

9. I am facing poor sound quality when using Reliance Global Call App. What can be the possible reasons and fixes?

The problem can be due to the following reasons:
1. Voice Echo
Try changing the audio device being used by the person you are calling: If they switch from speakers to a headset, the sound quality should be much better.
Your microphone can pick up noise from your speakers, so if you use speakers, keep the volume low.

2. Background Noise
To avoid background noise you can try to find a quiet location to call from. Move your microphone closer to your mouth and away from noise sources like your computer’s fan. Use high quality headsets and handsets. Built-in microphones in computers and webcams are more prone to picking up background noise.
In case you are still facing an issue, please contact our 24x7 customer care

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