Availability
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Reliance Global Call makes no representation that the materials on this website are appropriate or
will be available for use in any locations outside the United States. You are entirely responsible
for ensuring that your use of this Website is in compliance with all applicable laws.
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Information that Reliance Global Call publishes on the World Wide Web may contain references or
cross references to Reliance products, programs and services that are not offered or available in
your country. Such references do not imply that Reliance offers or intends to offer such products,
programs or services in your country. Please contact us for information regarding the products,
programs and services that may be available to you.
Third Party Interaction and Links to Third Party Sites
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In your use of the Website, you may enter into correspondence with, purchase goods and/or services
from, or participate in promotions of advertisers or members or sponsors of the Website. Unless
otherwise stated, any such correspondence, advertisement, purchase or promotion, including the
delivery of and the payment for goods and/or services, and any other term, condition, warranty or
representation associated with such correspondence, purchase or promotion, is solely between you and
the applicable third party. You agree that Reliance Global Call has no liability, obligation or
responsibility for any such correspondence, purchase or promotion between you and any such third
party.
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This Web Site may be linked to other web sites on the World Wide Web that are not under the control
of or maintained by Reliance Global Call. Such links do not indicate any responsibility or
endorsement on our part for the external website concerned, its contents or the links displayed on
it. These links are provided only as a convenience, in order to help you find relevant websites,
services and/or products that may be of interest to you, quickly and easily. It is your
responsibility to decide whether any services and/or products available through any of these web
sites are suitable for your purposes. Reliance Global Call is not responsible for the owners or
operators of these websites or for any goods or services they supply or for the content of their
websites and does not give or enter into any conditions, warranties or other terms or
representations in relation to any of these or accept any liability in relation to any of these
(including any liability arising out of any claim that the content of any external web site to which
this Website includes a link infringes the intellectual property rights of any third party).
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We keep track of your participation/activation in the Reliance Global Call Application
(Application)/ www.facebook.com / relianceglobalcall (Facebook page) / www.relianceglobalcall.com
(Website) and reserve the right to anonymously track and report your activities inside
Application/Facebook page/Website so that we can understand our users' interests and evaluate the
effectiveness of our offerings. Similarly, we keep track of your comments and feedback in order to
continually improve the quality of Reliance Global Call's Application/ Facebook page/website and
Reliance Global Call services.
Copyrights
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This Website contains material, including text, graphics and sound, which is protected by copyright
and/or other
intellectual property rights. All copyright and other intellectual property rights in this material
are either owned
by Reliance Global Call or have been licensed to Reliance Global Call by the owner(s) of those
rights so that it can
use this material as part of this Website. Reliance Global Call retains copyright on all
Information, including
text, graphics and sound and all trademarks displayed on this Website are owned by or licensed to
Reliance Global
Call.
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You may:
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use and display the materials only on your personal computer only for personal use. Reliance
Global Call
grants you a limited, personal, non-exclusive and non-transferable license only for such
use.
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print copies of the information on this Site for your personal use and store the files on
your computer for personal
use.
- You may not, without our prior written consent:
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copy (whether by printing off onto paper, storing on disk, downloading or in any other way),
distribute (including
distributing copies), download, display, perform, reproduce, modify, edit, alter, enhance, broadcast
or tamper with
in any way or otherwise use any material contained in the Website except as set out under "You may".
These
restrictions apply in relation to all or part of the material on the Website;
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copy and distribute this Information on any other server, or modify or re-use text or graphics on
this system or
another system. No reproduction of any part of the Website may be sold or distributed for commercial
gain nor shall
it be modified or incorporated in any other work, publication or website, whether in hard copy or
electronic format,
including postings to any other website.
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remove any copyright, trade mark or other intellectual property notices contained in the original
material from any
material copied or printed off from the Website;
- link to this Website.
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If you engage in correspondence with us, you agree to grant us a non-exclusive, royalty-free,
worldwide, perpetual
license, with the right to sublicense, to reproduce, distribute, transmit, create derivative works
of, publicly
display and publicly perform any information you provide to us in such correspondence. You also
grant to Reliance
Global Call the right to use your name in connection with the information you provide to us in the
correspondence as
well as in connection with all advertising and promotional material related thereto. You agree that
you shall have
no recourse against Reliance Global Call for any alleged or actual infringement or misappropriation
of any
proprietary right in your correspondence with us.
Trademarks
"Reliance Global Call" and all products and logos denoted with ™ or ®
are trademarks or registered trademarks of Reliance Global Call or its affiliates. Reliance Global Call
trademarks may not be used in connection with any product or service that is not a Reliance Global Call
product or service.
General Terms and Conditions
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You acknowledge that Reliance Global Call will have the right to report to law enforcement
authorities any actions that may be considered illegal, as well as any information it receives of
such illegal conduct. When requested, Reliance Global Call will co-operate fully with law
enforcement agencies in any lawful investigation of alleged illegal activity on the Internet.
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Submissions and unauthorized use of any materials contained on this Website may violate copyright
laws, trademark laws, the laws of privacy and publicity, certain communications statutes and
regulations and other applicable laws and regulations. You alone are responsible for your actions or
the actions of any person using your user name and/or password. As such, you shall indemnify and
hold Reliance Global Call, its affiliates and their respective officers, directors, employees,
affiliates, agents, licensors, and business partners harmless from and against any and all loss,
costs, damages, liabilities, and expenses (including attorneys' fees) incurred in relation to,
arising from, or for the purpose of avoiding, any claim or demand from a third party that your use
of the Website or the use of the Website by any person using your user name and/or password
(including without limitation your correspondence with us) violates any applicable law or
regulation, or the rights of any third party. Reliance Global Call reserves the right to terminate
access to this Website at any time and without notice. Furthermore, this limited license terminates
automatically, without notice to you, if you breach any of these Terms. Upon termination, you must
immediately destroy any downloaded and printed materials.
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Reliance Global Call may at any time revise the Terms by updating the then-current version thereof
posted on this Website. By using this Website, you agree to be bound by any such revisions and
should therefore periodically visit this page of this Website to determine the most current version
of the Terms to which you are bound. Certain provisions of the Terms may be superseded by expressly
designated legal notices or terms located on particular pages at this Website. In particular, if you
are a Reliance Global Call customer and there is any conflict between these Terms on the one hand,
and the Customer Services Agreement on the other, the latter shall prevail.
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Reliance Global Call may change the format and content of this Website at any time. Reliance Global
Call may suspend the operation of this Web Site for support or maintenance work, in order to update
the content or for any other reason.
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Personal details provided to Reliance Global Call through this Website will only be used in
accordance with our privacy policy. Please read this carefully before proceeding. By providing your
personal details to us, you are consenting to its use in accordance with our privacy policy and
these Terms.
- If you have a question or complaint, please contact us at as provided below.
Undertaking, representation and covenants of the user:
When using this Website, you expressly undertake, represent and covenant
that you shall not:
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Restrict or inhibit any other user from using or enjoying this Web Site, including without
limitation by means of "hacking" or defacing any portion of this Website;
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Transmit any information or software that contains a virus, worm, time bomb, Trojan horse or other
harmful or disruptive component;
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Reproduce, duplicate, copy, sell, resell or exploit for any commercial or unlawful purposes, the
Information or any portion thereof, your right to use this Website, or your right to access any
services offered or made available on or through this Website.
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Remove or modify any copyright, trademark, or other proprietary rights notices contained in this
Website or on any material downloaded from the Website;
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Submit particulars that you do not have the right or authority to submit under any law or any
contractual or fiduciary relationship (such as trade secrets and confidential information);
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Post or transmit to or from this Website any unlawful, threatening, libelous, defamatory, obscene,
pornographic, offensive, hateful or other similar material;
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Use the Website to conduct, or solicit the performance of, any unlawful activity or other activity
which infringes the rights of others;
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Interfere with or disrupt (e.g. through "denial of service" attack of any kind) the Website or any
services provided thereon or thereby, or any servers or networks connected to the Website, or
disobey any requirements, procedures, policies or regulations of networks connected with the
Website;
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Frame or mirror any part of the Website without Reliance Global Call's prior written authorization;
connected with the Website;
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Use any robot, spider, scraper, site search/retrieval application, or other manual or automatic
device or process to retrieve, index, "data mine," or in any way reproduce or circumvent the
navigational structure or presentation of the Website or the Information provided on this Website,
without our written authorization; or
- Violate any law, regulation or contract.
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You will not impersonate any person or entity, misrepresent your affiliation with a person or
entity, or misrepresent the origin of any content posted on or distributed through the Site.
Maximum Usage Policy
The General Plan/Simply Reliance Plan is be governed by the Maximum Usage
Policy of $40 per day and $ 200 per month. The General Plan/Simply Reliance Plan Customer's shall be
allowed to use till $ 40 value of minutes per day and $ 200 value of minutes per month has been consumed
by the Customer. Maximum of 3 Recharges (Auto recharge and-or manual recharge) per day will be allowed
for Simply Reliance Plan.
Fair Usage Policy
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At Reliance Global Call, we strive to provide our customers with the best calling plans, known as
'subscriptions', at the lowest possible price. This Fair Usage Policy ("FUP") is designed to prevent
fraud and abuse of our subscriptions, as has been reported and investigated to be, carried out by a
small number of users. The total international calling minutes using Reliance Global Call is capped
at $40 value of minutes of calling per day and $ 200 value of minutes per month to be utilized by
the Customer for General Plan/Simply Reliance Plan. Reliance Global Call subscriptions are for
individual use only (personal or business communications, non commercial) in accordance with our
Terms of Use and this FUP ("Legitimate Use"). The following is a non-exhaustive list of practices
that would not be considered as Legitimate Use:
- Using subscriptions for telemarketing or call centre operations;
- Re-selling subscription minutes;
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Sharing subscriptions between users whether via PBX, call centre, computer or any other
means;
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Calling numbers (whether singly, sequentially or automatically) to generate income for
yourself or others as a result of merely placing the call, other than for your individual
business communications (and subject to of the Terms of Use); and
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Unusual calling patterns inconsistent with normal, individual subscription use, for example,
regular calls of short duration or calls to multiple numbers in a short period of time.
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Other practices may be relevant in determining Legitimate Use and Reliance Global Call reserves the
right to take any unlawful, prohibited, abnormal or unusual activity into account while reaching
into a conclusion. Reliance Global Call may, at its sole discretion, terminate its relationship with
you, or may suspend your subscription immediately if it has reason enough to determine that you are
using your subscription contrary to this FUP or Reliance Global Call Terms of Use. Where reasonable
and to the best of our efforts, Reliance Global Call will strive to provide you with a notice of
improper usage before suspension or termination of your subscription and, if appropriate, Reliance
Global Call or Service may offer you an alternative subscription.
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Reliance Global Call reserves the right to withdraw or change the subscriptions at any given point
of time. If Reliance Global Call changes the Products included in your subscription, Reliance Global
Call will notify you by email stating the changes and their effective date. If at any time, you do
not agree with these terms, or the inclusion of the Fair Usage Policy, then you must immediately
stop using the RGC Services, with appropriate notice. Your continuous use of the RGC Services after
such amendment of these terms and inclusion of the FUP will constitute your acceptance of these new
terms of use.
Indemnification
You agree to indemnify, defend and hold Reliance Global Call, its affiliates
and any of its and their directors, employees, advisors, suppliers, advertisers, agents or sponsors
harmless from and against any and all claims, damages, losses, costs (including, without limitation,
reasonable attorneys' fees) or other expenses that arise directly or indirectly out of or from (i) your
breach of these Terms; (ii) your violation of the undertaking, representation and covenants mentioned
above; and/or (iii) your activities in connection with this Website.
Miscellaneous
In the event of any provision of these Terms is determined by a court of
competent jurisdiction to be invalid, illegal or otherwise unenforceable, such provision shall be deemed
to have been deleted from these terms and conditions, while the remaining provisions shall remain in
full force and effect. Reliance Global Call's failure to insist upon or enforce strict performance of
any provision of these Terms shall not be construed as a waiver of any provision or right. Neither the
course of conduct between the parties nor trade practice shall act to modify any provision of these
Terms.
USE OF THE PRODUCTS AND SOFTWARE AND RELIANCE GLOBAL CALL WEBSITES
- In order to use the Product(s), you need to register yourself with the Service.
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In order to use the Service and any additional services offered, you must obtain adequate access to
the Web, either directly or through devices that access web-based content, and will be responsible
for all charges relating to such access. (as described in paragraph) You will also need to provide
all equipment necessary to make such connection and/or enable Reliance Global Call (VoIP) calling,
including hand-held devices, any modems or router and any microphone, headset/handsets, . Any ,
hand-held devices will also need to be installed with the appropriate operating system to support
the Software.
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The Reliance Global Call Communications Software may use the processing capabilities, memory and
bandwidth of the , hand-held devices you are using, for the limited purpose of facilitating the
communication and establishing the connection between Reliance Global Call Communications Software
users. If your use of the Reliance Global Call Communications Software is dependent upon the use of
a processor and bandwidth owned or controlled by a third party, you acknowledge and agree that your
license to use the Reliance Global Call Communications Software is subject to you obtaining consent
from the relevant third party for such use. You represent and warrant that by accepting these Terms,
you have obtained such consent
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Reliance Global Call may automatically check your version of the Reliance Global Call Software. You
may be required to enter into an updated version of these Terms to be able to download or otherwise
take advantage of any Updates. Reliance Global Call has no obligation to make available any Updates.
However, Reliance Global Call may (a) require you to download and install Updates; or (b) download
and install Updates from Reliance Global Call automatically from time to time unless you have chosen
(through your Reliance Global Call Application settings) not to receive automatic Updates. These
updates are required to maintain software compatibility, provide security updates or bug fixes, or
offer new features, functionality or versions. You agree to receive such updates from Reliance
Global Call in order to continue using the Reliance Global Call Software and you agree to accept
such Updates subject to these Terms.
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From time to time, "Company Name" may need to perform maintenance on or upgrade the Software,
Products/ Service or Reliance Global Call Website or the infrastructure that enables you to use the
Software, Products or Reliance Global Call Website. This may require Reliance Global Call to
temporarily suspend or limit your use of some or all of the Software, Products or Reliance Global
Call Website until such time as this maintenance and/or upgrade can be completed. To the extent
possible Reliance Global Call will publish on Reliance Global Call website the time and date of such
maintenance and /or upgrade on the Website in advance. However, publishing such notification shall
not be obligatory. You will not be entitled to claim damages for such suspension or limitation of
the use of any Software, Product or Reliance Global Call Website.
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Neither the Products nor the Software are intended to support or carry emergency calls or 911 calls
to any type of agencies, units or any other kind of services that connect a user to emergency
services personnel or public safety answering points ('Emergency Services'). Neither Reliance Global
Call, nor its Directors, employees, agents, affiliates or network service suppliers, shall be liable
for the unavailability of the Services regarding emergency or 911 calls; and you hereby waive to the
maximum extent permitted by any applicable law and all such claims or causes of action, arising from
or relating to use of the Service to access any emergency service. There are important differences
between traditional telephone services and the Products provided by the Reliance Global Call. You
acknowledge and agree that:
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the Software/Service and the Products are not a replacement for your primary telephone
service.
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Service is not required to offer access to Emergency Services or 911 services under any
applicable local and/or national rules, regulations or law;
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it is your responsibility to purchase, separately from the traditional wireless (mobile) or
fixed line telephone services that offer access to Emergency Services,
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Reliance Global Call is not the source of, does not verify or endorse and takes no responsibility
for the content of communications made using the Software. By using the Software, you agree that any
content that you submit may be transmitted to the recipient of your communication. The content of
communications is entirely the responsibility of the person from whom such content originated. You,
therefore, may be exposed to content that is offensive, unlawful, harmful to minors, obscene,
indecent or otherwise objectionable. The content of communications may be protected by Intellectual
Property Rights, which are owned by us or third parties. You are responsible for the content you
choose to communicate and access using the Software. In particular, you are responsible for ensuring
that you do not submit material that is
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copyrighted, protected by trade secret or otherwise subject to third party proprietary
rights, including privacy and publicity rights, unless you are the owner of such rights or
have permission from their rightful owner
- a falsehood or misrepresentation
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offensive, unlawful, harmful to minors, obscene, defamatory, libelous, threatening,
pornographic, harassing, hateful, racially or ethnically offensive, or that encourages
conduct that would be considered a criminal offense, gives rise to civil liability, violates
any law, or is otherwise objectionable;
- an advertisement or solicitation of business; or
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impersonating another person. Reliance Global Call reserves the right (but shall have no
obligation) to review content for the purpose of enforcing these Terms and conditions.
Reliance Global Call may in its sole discretion block, prevent delivery of or otherwise
remove the content of communications as part of its effort to protect the Software, Products
or its customers, or otherwise enforce these Terms.
Further, Reliance Global Call may in its sole discretion remove such content and/or terminate these
Terms and your User Account if you use any content that is in breach of these Terms.
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If Reliance Global Call receives any notification that any material that you post, upload, edit,
host, share and/or publish on the Website or through the Software (excluding your private
communications)("User Submission") is inappropriate, infringes any rights of any third party, or if
Reliance Global Call wishes to remove your User Submission for any reason whatsoever, Reliance
Global Call reserves the right to automatically remove such User Submission for any reason
immediately or within such other timescales as may be decided from time to time by Reliance Global
Call in its sole discretion. The User Submission shall be taken down without any admission as to
liability and without prejudice to any rights, remedies or defenses, all of which are expressly
reserved.
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You acknowledge and agree that Reliance Global Call is under no obligation to put back such User
Submission at any time. If User Submissions infringe, or if you believe that User Submissions
infringe any of your rights (including intellectual property rights) or are unlawful, please contact
us immediately. Reliance Global Call reserves the right to ask for verification of your identity and
to seek further information to verify your complaint. You agree that you are solely responsible for
the consequences resulting from your complaint (including but not limited to removal or blocking of
the User Submission) and you acknowledge and agree that any complaint may be used in court
proceedings. Any false, misleading or inaccurate information provided by you may result in civil and
criminal liability under the prevailing statue of the state
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Reliance Global Call cannot guarantee that the Software, Service or Websites will always function
without disruptions, delay or errors. A number of factors may impact the quality of your
communications and use of the Software, Products (depending on the Products used) or Reliance Global
Call Websites, and may result in the failure of your communications including but not limited to:
your local network, firewall, your Reliance Global Call service provider, the public Reliance Global
Call, the public switched telephone network and your power supply. Reliance Global Call takes no
responsibility for any disruption, interruption or delay caused by any failure of or inadequacy in
any of these items or any other items over which we have no control.
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Reliance Global Call is constantly improving the Software and Service and may also need to change
technical features from time to time in order to comply with applicable regulations to provide you
the best service. Accordingly, you acknowledge and agree that the Service and functionality of the
Software may vary from time to time. Technical requirements for use of Service and Software and
feature descriptions are available on the Website. If you do not agree with any changes to Software
and Products you may terminate your relationship with Reliance Global Call. You may need to upgrade
to a new version in order to enjoy the full benefits of certain Products. In addition, you
acknowledge and agree that certain Products may be subject to usage limits or geographical
restrictions, which may vary from time to time and place to place. Please check the Website for
details of the most up-to-date usage restrictions that apply to the Products that you are using.
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Certain parts of the Websites or the Software may ask for written suggestions or problem reports
such as using our contact form or problem report form ("Reports"). Please read carefully any
specific terms, which govern those Reports. The Reports shall be deemed the property of Reliance
Global Call. Reliance Global Call shall exclusively own all now known or hereafter existing rights
to the Reports throughout the universe in perpetuity and shall be entitled to use the Reports for
any purpose whatsoever, commercial or otherwise, without compensation to the provider of the
Reports. Any Reports you send to Reliance Global Call will not be treated as confidential and
Reliance Global Call shall not be liable for any disclosure of the Reports.
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You may link to the Website from another website owned by you, provided you do so in a way that is
fair and legal and does not damage our reputation or take advantage of it. You must not establish a
link in such a way as to suggest any form of association, approval or endorsement by Reliance Global
Call where none exists. Reliance Global Call may revoke the permission to link to the Website,
restrict redirection to the Website at any time at its sole discretion and will not notify you in
this respect., if it is done without the prior permission from Reliance Global Call
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You do not have a right to make available under any law or under contractual or fiduciary
relationships including but not limited to an inside information, proprietary and confidential
information learned or disclosed as part of employment relationships or under non disclosure
agreements.
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You do not have a right to reproduce, duplicate, copy, sell, resell or exploit for any commercial or
unlawful purposes, the Information or any portion thereof, your right to use this Website, or your
right to access any services offered or made available on or through this Website.
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Reliance Global Call shall not be liable in relation to any damage or harm arising to your device
due to use of our services from any breach of the above restrictions, including (but not limited to)
death, personal injury or severe poverty or environmental damage.
Applicable Law and Jurisdiction
These Terms are governed by and to be interpreted in accordance with laws of
State of New York applicable to agreements made and to be performed in New York, without regard to the
choice or conflicts of law provisions of any jurisdiction. You agree, in the event of any dispute
arising in relation to these terms and conditions or any disputes arising in relation to the Website,
whether in contract or tort or otherwise, to submit to the exclusive jurisdiction of the federal and
state courts of competent jurisdiction sitting in New York for the resolution of all such disputes. Any
claim or cause of action you may have with respect to this Website must be commenced within one year
after the claim or cause of action arises or else such claim or cause of action is barred.